Adept Proactive Services
Synergis offers two Annual Proactive Services programs that complement your Adept Annual Maintenance program to help you realize maximum value from your Adept investment. They are the Adept System Health Check and Adept Annual Prepaid Flexible Services Program. You may select either one or both. They are complementary to each other, and to your Adept Maintenance program.
The Adept Annual System Health Check is the best way to ensure your enterprise data and document management solution is running optimally. Highly qualified Synergis Software experts will evaluate your system every year to ensure it is running efficiently, reliably, securely, and at peak performance. The Health Check will help identify any potential weaknesses in your system prior to a serious issue. And because we’ve run into situations where some of our clients thought they were backing up their Adept data, only to find that they were not, we’ll verify your Adept backup and disaster recovery procedures are effective.
Adept Annual Prepaid Flexible Services are the best and most affordable way to budget for and utilize Adept services to maintain and grow your Adept implementation, improve your return on investment, and take your organization to the next level in efficiency. Annual Prepaid Flexible Services may be used toward nearly any Adept service.
A third proactive services program, the Adept Process and Utilization Assessment, is not an annual program and may be engaged at any time.
The Adept Process and Utilization Assessment is designed to ensure your Adept implementation is in alignment with your most important business initiatives, and to identify opportunities for significant improvement in organizational efficiency, process improvement and enterprise collaboration. The assessment will identify opportunities to take advantage of key Adept features and capabilities you already own to maximize value to your organization and return on investment.