Adept is #1 in our Field

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As engineering information management needs change and grow, there is nothing more rewarding than knowing we’re bringing value in meaningful ways to our clients, and knowing their direct reviews of Adept made us #1.

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Leader

Products in the Leader quadrant in the Grid® Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores

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Fastest Implementation

The Fastest Implementation product had the shortest go-live time in its category.

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Best Support

The Highest Quality of Support product in the Relationship Index earned the highest rating in its category.

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Best Relationship

The Best Relationship product in the Relationship Index earned then highest rating in its category.

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Easiest to do Business With

The Easiest to do Business With product in the Relationship Index earned the highest rating in its category.

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Momentum Leader

Products in the Leader tier in the Momentum Grid rank in the top 25% of their category's products by their users.

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High Performer

High Performing products have high customer Satisfaction scores.

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Users Love Us

The Users Love Us badge is earned after collecting 20 reviews with an average rating of 4.0 stars.

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Adept is at the top of the pack

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Relationship Index

Relationship scores are shown below. The chart highlights some of the factors which contribute to a product's overall Relationship score. Ease of doing business with, quality of support, and likelihood to recommend data is shown in the table to the right.

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Implementation Time
(shorter is better):

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Net Promoter Score (NPS):

"NPS is a customer satisfaction benchmark that can be obtained through a one-question survey. The purpose of NPS is to gauge customer loyalty to a brand, and how likely they are to recommend your product to a peer. An NPS at-or-above 70 is considered “world class.” Very few businesses achieve an NPS of this caliber. Essentially, this means nearly every customer would advocate for that product." - G2 Crowd

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96%

Ease of Doing Business

We are your partners from the first contact with sales through to implementation, training, and ongoing support. No other team can match our experience, expertise and level of commitment to you.

93%

Quality of Support

Our Helpdesk Team is legendary. They have ranked in the top 5 globally for three consecutive years by Helpdesk International, an independent professional association and certification body.

90%

Likely to Recommend

We couldn’t be more grateful and proud to have built a customer community that feels like family, and wants to tell the world about us. Our reviews below share that best.

87%

Meets Requirements

Adept is the result of more than 30 years of experience. You’ll have a product that’s full-featured, flexible and powerful enough to handle anything – even use cases not yet imagined.

82%

Ease of Use

Whether you’re searching, viewing, participating in design reviews, checking in/out, working inside a CAD app, sending transmittals, or reporting. . . Adept simplifies how work gets done.

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