Adept is #1 in our Field

Reviews presented by g2-logo-white

 

Why Our Customers Love Us

As engineering information management needs change and grow, there is nothing more rewarding than knowing we’re bringing value in meaningful ways to our clients, and knowing their direct reviews of Adept made us #1.

G2-Most-Implementable-Fall21
Most Implementable

The Most Implementable product in the Implentation Index earned the highest rating in its category

G2-Best-Relationship-Fall21
Best Relationship

The Best Relationship product in the Relationship Index earned then highest rating in its category

G2-Highest-User-Adoption-Fall21
Highest User Adoption

The Highest User Adoption product in the Implementation Index earned the highest rating in its category

G2-Easiest-Business-Fall21
Easiest to do Business With

The Easiest Doing Business With product in the Relationship Index earned the highest Ease of Doing Business With rating in its category

G2-Momentum-Leader-Fall21
Momentum Leader

Products in the Leader tier in the Momentum Grid rank in the top 25% of their category's products by their users

G2-High-Performer-Fall21
High Performer

High Performing products have high customer Satisfaction scores.

G2-Fastest-Implemetation-Fall21
Fastest Implementation

The Fastest Implementation product in the Implementation Index had the shortest go-live time in its category

G2-Best-Support-Fall21
Best Support

The Highest Quality of Support product in the Relationship Index earned the highest Quality of Support rating in its category

G2-Best-Usability-Fall21
Best Usability

The Best Usability product in the Usability Index earned the highest Usability rating in its category

Adept is at the front of the pack.

G2-Grid-PDM-Fall21
background facet stroke style
background facet stroke style
96%

Ease of Doing Business

We are your partners from the first contact with sales through to implementation, training, and ongoing support. No other team can match our experience, expertise and level of commitment to you.

94%

Quality of Support

Our Helpdesk Team is legendary. They have ranked in the top 5 globally for three consecutive years by Helpdesk International, an independent professional association and certification body.

90%

Likely to Recommend

We couldn’t be more grateful and proud to have built a customer community that feels like family, and wants to tell the world about us. Our reviews below share that best.

88%

Meets Requirements

Adept is the result of more than 30 years of experience. You’ll have a product that’s full-featured, flexible and powerful enough to handle anything – even use cases not yet imagined.

83%

Ease of Use

Whether you’re searching, viewing, participating in design reviews, checking in/out, working inside a CAD app, sending transmittals, or reporting. . . Adept simplifies how work gets done.

blue facet background

Usability Index

Usability scores are shown to the right. The chart highlights some of the factors which contribute to a product's overall Usability score. Ease of use, administration, and adoption data is shown in the table to the right.

G2-Usability-Index-Fall21-blur
blue facet background
G2-Implementation-Index-Fall21-blur

Implementation Index

Implementation are shown below. The chart highlights some of the factors which contribute to a product's overall Implementation score. Deployment and implementation data is shown in the table to the left.

blue facet background

Relationship Index

Relationship scores are shown below. The chart highlights some of the factors which contribute to a product's overall Relationship score. Ease of doing business with, quality of support, and likelihood to recommend data is shown in the table to the right.

G2-Relationship-Index-Fall21-blur
blue facet background

See how Adept stacks up...

G2-Competitor Compare-Fall21-blur
blue facet background

Implementation Time
(shorter is better):

G2-Implementation Time-Fall21-blur
blue facet background

Net Promoter Score (NPS):

"NPS is a customer satisfaction benchmark that can be obtained through a one-question survey. The purpose of NPS is to gauge customer loyalty to a brand, and how likely they are to recommend your product to a peer. An NPS at-or-above 70 is considered “world class.” Very few businesses achieve an NPS of this caliber. Essentially, this means nearly every customer would advocate for that product." - G2 Crowd

G2-NetPromoter-Score-Fall21-blur

Want to Talk about Adept and Get a Free Demo? 

Get a Free Demo