Adept is #1 in our Field
Reviews presented by
As engineering information management needs change and grow, there is nothing more rewarding than knowing we’re bringing value in meaningful ways to our clients, and knowing their direct reviews of Adept made us #1.
Products in the Leader quadrant in the Grid® Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores
The Fastest Implementation product had the shortest go-live time in its category.
The Highest Quality of Support product in the Relationship Index earned the highest rating in its category.
The Best Relationship product in the Relationship Index earned then highest rating in its category.
Easiest to do Business With
The Easiest to do Business With product in the Relationship Index earned the highest rating in its category.
Products in the Leader tier in the Momentum Grid rank in the top 25% of their category's products by their users.
High Performing products have high customer Satisfaction scores.
Users Love Us
The Users Love Us badge is earned after collecting 20 reviews with an average rating of 4.0 stars.
Relationship scores are shown below. The chart highlights some of the factors which contribute to a product's overall Relationship score. Ease of doing business with, quality of support, and likelihood to recommend data is shown in the table to the right.
(shorter is better):
Net Promoter Score (NPS):
"NPS is a customer satisfaction benchmark that can be obtained through a one-question survey. The purpose of NPS is to gauge customer loyalty to a brand, and how likely they are to recommend your product to a peer. An NPS at-or-above 70 is considered “world class.” Very few businesses achieve an NPS of this caliber. Essentially, this means nearly every customer would advocate for that product." - G2 Crowd